Return and Refund Policy

Getting Assistance

If an item arrives damaged, incorrect, or substantially different from its description, contact us promptly with your order number and photos if relevant. We will review the details and explain the available resolution.

Refund Processing

Approved refunds are returned to the original payment method when possible. Eligibility, return shipping, and any excluded costs depend on the circumstances and applicable law. Please email service@lumuvre.com before sending an item back.